Our Team

TLC Transit team members are committed to compassionately meeting the needs of our passengers.

We work closely with our partners to ensure quality service.

Join Our Team

We care about providing our community with a quality solution and a positive experience.

Jon

Owner/CEO

Ann

Business Manager

Alisha

Community Relations Manager

Bev

Operations Manager

Tricia

Quality Assurance Manager

Drivers

A Few Members of Our Outstanding Driving Team

Trent

Fleet Manager

Jill

Office Manager

Anthony

Training Supervisor

Miranda

Customer Service Representative Supervisor

Joan

Customer Service Representative

Cierra

Customer Service Representative

Sarah

Dispatch Supervisor

John

Dispatch Supervisor

Customer Service Survey

We value your feedback! Please fill out the survey below.

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Over the past month, how satisfied are you with

	Very Unsatisfied	Unsatisfied	Neutral	Satisfied	Very Satisfied
Safety Practices	Very UnsatisfiedSafety Practices Very Unsatisfied	UnsatisfiedSafety Practices Unsatisfied	NeutralSafety Practices Neutral	SatisfiedSafety Practices Satisfied	Very SatisfiedSafety Practices Very Satisfied
Reliability of Service	Very UnsatisfiedReliability of Service Very Unsatisfied	UnsatisfiedReliability of Service Unsatisfied	NeutralReliability of Service Neutral	SatisfiedReliability of Service Satisfied	Very SatisfiedReliability of Service Very Satisfied
Friendliness of Drivers	Very UnsatisfiedFriendliness of Drivers Very Unsatisfied	UnsatisfiedFriendliness of Drivers Unsatisfied	NeutralFriendliness of Drivers Neutral	SatisfiedFriendliness of Drivers Satisfied	Very SatisfiedFriendliness of Drivers Very Satisfied
Customer Service (Scheduling, Response to Questions or Concerns)	Very UnsatisfiedCustomer Service (Scheduling, Response to Questions or Concerns) Very Unsatisfied	UnsatisfiedCustomer Service (Scheduling, Response to Questions or Concerns) Unsatisfied	NeutralCustomer Service (Scheduling, Response to Questions or Concerns) Neutral	SatisfiedCustomer Service (Scheduling, Response to Questions or Concerns) Satisfied	Very SatisfiedCustomer Service (Scheduling, Response to Questions or Concerns) Very Satisfied
Our Billing Process	Very UnsatisfiedOur Billing Process Very Unsatisfied	UnsatisfiedOur Billing Process Unsatisfied	NeutralOur Billing Process Neutral	SatisfiedOur Billing Process Satisfied	Very SatisfiedOur Billing Process Very Satisfied

Would you recommend this service to others? Why or why not?

Additional comments or suggestions

Would you like to be contacted by the Community Relations Manager?

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Last

Phone

Our Team

We care about providing our community with a quality solution and a positive experience.

Jon

Ann

Alisha

Bev

Tricia

Drivers

Trent

Jill

Anthony

Miranda

Joan

Cierra

Sarah

John

Contact

Request A Passenger Trip

Join Our Team

About us

Our Story

Our Team

Our Fleet

FAQ

Services

Student Transportation

NEMT & Adult Transportation