Our Story
TLC Transit is a family-owned business serving the Greater Toledo Area since 2017. With decades of experience in the public passenger transportation sector, Jon Elston—our founder and owner—brought his expertise and passion for service to TLC Transit. Prior to acquiring the company, Jon served as the Director of Transportation for the Board of Developmental Disabilities and as the Director of the Toledo Area Paratransit Services Department.
What began in 2017 as a 15-van operation has grown into Ohio’s largest Non-Emergency Medical Transportation (NEMT) fleet. At TLC Transit, our mission is rooted in providing quality, personalized transportation services to meet the unique needs of our community.
Our Community
Together, we are committed to making a positive impact through safe, reliable and friendly transportation solutions for the people we serve.
At TLC Transit, we are proud to serve our community while working alongside the people who call it home. Our dedicated team members—spanning fleet maintenance, customer service, dispatch, administration, and more—collaborate daily from our base in Holland, OH.
Our management team brings over 100 years of combined experience in assisted passenger transportation, ensuring every detail of our operation meets the highest standards of efficiency and safety. The local knowledge and expertise of our team enable us to deliver exceptional service tailored to the unique needs of the Greater Toledo Area.
Our Mission
Our mission is to provide the community economically and effectively with safe, reliable, and friendly assisted transportation services. We continuously strive to learn, improve, and grow to set high standards in passenger care.
As Northwest Ohio's premium Non-Emergency Medical Transportation (NEMT) service, we are dedicated to:
- Safety
- Fair Treatment
- Accountability
- Respect
- Commitment to Quality Service
- Teamwork
