GDPR Details & Privacy Policy


At TLC Transit, your privacy is our priority. This page outlines how we handle your personal data in accordance with the General Data Protection Regulation (GDPR).


Data We Collect

We collect only the essential information needed to provide our Non-Emergency Medical Transportation (NEMT) services and to process job applications. Our forms are linked to trusted third-party providers, ensuring your data is processed securely and compliantly.

  • Contact Information: Name, phone number, email address
  • Service Details: Pickup/drop-off locations, appointment times
  • Employment Information: When applying for jobs, we may collect additional information such as your resume, work history, qualifications, and references.

 

Cookies and Analytics

We use cookies and analytics tools like Google Analytics to enhance your experience and improve our services.

  • Cookies: Help us understand your interaction with our website. You can manage your cookie preferences through your browser settings.
  • Analytics: Collect anonymous data such as the number of visitors and pages viewed. To opt out of Google Analytics, install the Google Analytics Opt-out Browser Add-on.


Your Rights

Under GDPR, you have the right to:

Access: View the personal data we hold about you
Rectify: Correct any inaccurate information
Erase: Request deletion of your data
Restrict Processing: Limit how we use your data
Data Portability: Receive your data in a transferable format
Object: Oppose certain data processing activities

To exercise these rights, please contact us at info@tlctransit.com.


Data Security


We implement robust security measures to protect your personal data from unauthorized access and breaches. Your information is stored securely with our trusted partners.

Third-Party Services

We may share your data with third-party service providers who assist us in operating our website and delivering our services. These partners are GDPR-compliant and do not use your information for marketing purposes.


Contact Us


If you have any questions or concerns about your personal data, feel free to reach out:

Email: info@tlctransit.com
Phone: +1 (419) 861-4000