Our Fleet

TLC Transit has the largest fleet of Non-Emergency Medical Transportation (NEMT) vans in Ohio.

We aim for Safety, Quality, and Uniformity within our fleet.

TLC Transit's NEMT Automotive Service Facility

TLC Driver with the Anthony Wayne Bridge in the background

NEMT Auto Fleet Lineup at the TLC Transit facility

Our Commitment to Safety and Quality

The TLC Transit fleet is specially equipped and well cared for by our in-house Automotive Service Excellence certified vehicle maintenance.

Most of the vans in our fleet are equipped with wheelchair lifts. The wheelchair lifts we utilize are top-rated in our industry. We have consistently achieved a 100% pass rate on our annual state EMS board inspections every year since 2017, with all vehicles passing on the inspector's first visit under our current ownership.

Customer Service Survey

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Over the past month, how satisfied are you with

	Very Unsatisfied	Unsatisfied	Neutral	Satisfied	Very Satisfied
Safety Practices	Very UnsatisfiedSafety Practices Very Unsatisfied	UnsatisfiedSafety Practices Unsatisfied	NeutralSafety Practices Neutral	SatisfiedSafety Practices Satisfied	Very SatisfiedSafety Practices Very Satisfied
Reliability of Service	Very UnsatisfiedReliability of Service Very Unsatisfied	UnsatisfiedReliability of Service Unsatisfied	NeutralReliability of Service Neutral	SatisfiedReliability of Service Satisfied	Very SatisfiedReliability of Service Very Satisfied
Friendliness of Drivers	Very UnsatisfiedFriendliness of Drivers Very Unsatisfied	UnsatisfiedFriendliness of Drivers Unsatisfied	NeutralFriendliness of Drivers Neutral	SatisfiedFriendliness of Drivers Satisfied	Very SatisfiedFriendliness of Drivers Very Satisfied
Customer Service (Scheduling, Response to Questions or Concerns)	Very UnsatisfiedCustomer Service (Scheduling, Response to Questions or Concerns) Very Unsatisfied	UnsatisfiedCustomer Service (Scheduling, Response to Questions or Concerns) Unsatisfied	NeutralCustomer Service (Scheduling, Response to Questions or Concerns) Neutral	SatisfiedCustomer Service (Scheduling, Response to Questions or Concerns) Satisfied	Very SatisfiedCustomer Service (Scheduling, Response to Questions or Concerns) Very Satisfied
Our Billing Process	Very UnsatisfiedOur Billing Process Very Unsatisfied	UnsatisfiedOur Billing Process Unsatisfied	NeutralOur Billing Process Neutral	SatisfiedOur Billing Process Satisfied	Very SatisfiedOur Billing Process Very Satisfied

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Our Fleet

TLC Transit has the largest fleet of Non-Emergency Medical Transportation (NEMT) vans in Ohio.

We aim for Safety, Quality, and Uniformity within our fleet.

Our Commitment to Safety and Quality

The TLC Transit fleet is specially equipped and well cared for by our in-house Automotive Service Excellence certified vehicle maintenance.

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